![]() Your impact or legacy as a leader is the sum of the emotional wakes you leave behind. When leaders say or do something-be it a simple word of encouragement or a harsh criticism-they leave an emotional wake that continues to impact people long after the event. Principle 6: Take Responsibility for Your Emotional Wake In our complete Fierce Conversations summary, we’ll elaborate on approaches to check your instincts, assess your inner vs outer conversations, and life with integrity by aligning your values and behaviors. Learn to tune in to your inner compass and intuition. Our gut intuition can provide powerful insights that the conscious mind hasn’t yet grasped. Chances are, you already know the answer deep inside. Sometimes, no amount of research or fact-finding can help you to answer questions like: “Is this right or wrong?” Listen to your inner voice. If necessary, confront the problem directly using the 3-part approach in the book. Learn to give and receive feedback effectively and regularly. Get the pebble out of your shoe now instead of limping around with it. Yet, if you avoid the discomfort now, you will pay a bigger price later when the problems snowball into major crises and failures. ![]() We tend to avoid difficult issues because they’re scary and uncomfortable. Principle 4: Confront Your Toughest Challenge Now Be fully present, use regular one-to-ones to connect, and use the “decision tree” to give everyone more autonomy and freedom for decision making. You can’t build a deep relationship without understanding the other person. When we fail to address this need in our conversations, nothing meaningful happens. ![]() Principle 3: Be Here and Nowhere ElseĪll human beings have a universal need to be loved, valued, and respected. When you get real with yourself and others, you enjoy greater personal clarity and freedom, as well as more fulfilling relationships and professional accomplishments. Get clear on who you are, and what you must do to be that person. This allows issues/doubts to fester and worsen over time.Ĭhoose to be authentic, and start by being radically transparent with yourself. So, we hold back on things we’re unsure about, or things that make us look bad. Principle 2: Stop Hiding and Start Getting Real Learn how to examine your reality, explore shared truths, investigate reality in 4 stages, and use the 7-step “Mineral Rights Model” to go deep and uncover reality. The only way to get a full picture is to incorporate everyone’s views. There are always multiple truths, as seen from different perspectives. Do check out our full 17-page version of the Fierce Conversations summary for more insights and tips for each principle! Principle 1: Have the Courage to Investigate Reality Here’s a quick overview of all 7 principles. There are 7 principles of fierce conversations which help us to move away from misunderstanding, silos, defensiveness, and competition, and to move toward exploration, accountability, inclusion, engagement, alignment, innovation, and collaboration. The 4 goals of fierce conversations are to: Likewise, others hear what they think they hear, not necessarily what we intended.įierce conversations seek to achieve 4 objectives. We don’t hear what others say we only hear our stories and interpretation of what they say. Your biggest challenges are rarely about other people they’re almost always about you.At an organizational level, this affects whether you can attract and retain great customers and employees, which in turn determines how far it can build a sustainable competitive advantage. The more you withhold, the more you reduce your emotional capital and the potential scope of your relationships. When you avoid something in a conversation, you limit the possibilities in that relationship. ![]() Your conversations are your relationships. A failed marriage or business comes from the cumulative effect of conversations you’ve had (or avoided) over months or even years. Our relationships, organizations, and careers are shaped one conversation at a time, until they cross a tipping point to suddenly bloom or collapse. ![]() Successes and failures don’t happen overnight.What are Fierce Conversations?Ī fierce conversation is “one in which we come out from behind ourselves into the conversation and make it real.” Fierce conversations are built on 3 core ideas. In this Fierce Conversations summary, you’ll learn Susan Scott’s 7 principles of fierce conversations, how you can have fierce conversations to authentically address your most challenging problems, and improve outcomes in all aspects of your life. What we talk about, how we talk, and who we involve, jointly decide what happens and what doesn’t happen. Your levels of happiness and success are directly affected by the quality of your professional and personal conversations. ![]()
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